Delivery Policy
At Twinytopin, we are committed to ensuring that your art arrives safely and promptly. Our delivery policy is designed to provide a seamless and reliable experience for all our customers, whether you’re ordering locally or internationally.
Domestic Shipping: We offer standard and expedited shipping options for all domestic orders within the United States. Shipping costs are calculated at checkout based on the size and weight of the artwork and the delivery location. Orders are processed within 1-2 business days, and you will receive a tracking number once your order has been shipped. Standard domestic shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.
International Shipping: Twinytopin proudly offers international shipping to most countries. Shipping fees for international orders are calculated based on the destination and the size of the item. Please note that customs duties, taxes, and other fees may apply depending on the destination country. These additional charges are the responsibility of the customer. International orders may take up to 14-21 business days to arrive, depending on the shipping method chosen and the destination.
Packaging: We take great care in packaging our artwork to ensure it arrives in perfect condition. Each piece is carefully wrapped, and we use high-quality materials to protect your order during transit. Larger or more fragile items may require additional packaging to ensure safe delivery.
Delivery Delays: While we strive to ensure that all deliveries are made on time, please be aware that shipping times may vary due to external factors such as weather conditions, holidays, or customs processing for international orders. If your delivery is delayed, please contact us, and we will assist you in tracking your order.
Effective Date: This Delivery Policy is effective from today, March 12, 2025.